Pamunkey Regional Jail: Frequently Asked Questions

• Where is the Jail located?
• How do I visit an inmate?
• Who operates the jail commissary?
• How can I put money in an inmate's account?
• How can I get a message to an inmate?
• How can I write to an inmate at the Pamunkey Regional Jail?
• How can I set up or add money to an inmate's telephone account?
• Is this a private jail? Are you a division of the Hanover Sheriff’s Office?
• I am interested in becoming a Jail Officer. How and where do I apply?

Where is the Jail located?

The Pamunkey Regional Jail is located at 7240 Courtland Farm Rd., Hanover, VA 23069.
For directions to the facility, please click here.

How do I visit an inmate?

The inmate schedules all days and times themselves.  Specific information is available here.

Who operates the jail commissary?

Through a competitive bid process, the jail has awarded commissary services to Keefe Commissary.  They may be contacted at (804) 365-6400 Ext. 3102.

How can I put money in an inmate's account?

Cash and credit/debit cards are accepted by using the lobby kiosk, calling 804-482-6437 or visiting www.jailatm.com.
(A service fee will apply for all cash & credit/debit card transactions.)

How can I get a message to an inmate?

Except under emergency circumstances, Jail staff do not pass messages to inmates.  Emergency circumstances are defined as any message regarding the following:

• Death / Serious injury / Hospitalization of a relative
• Birth (where the inmate is the father)

Such messages will be given to the shift supervisor who will verify them through the chaplain prior to delivery.
A jail contact phone directory is available here.

How can I write to an inmate at the Pamunkey Regional Jail?

All inmate correspondence must be addressed to the inmate as follows:

Inmate Full Name
C/o Pamunkey Regional Jail
P.O. Box 485
Hanover, VA 23069

Incoming mail is received Monday-Friday (except holidays). A staff member will deliver incoming mail within 24 hours after receipt.  Inmates are limited to no more than twenty letters and three photos (5x7 or smaller) in their possession at any one time.

All incoming mail is scanned to ensure that NO contraband enters the facility (to list a few):

• Inappropriate photos
• Cigarettes/Lighters/Matches
• Prescription or Illegal Drugs
• Cash or Personal Checks
• Blank envelopes and/or stamps

With prior approval, newspapers, magazines, and books are accepted directly from the publisher only.

How can I set up or add money to an inmate's telephone account?

Inmates may place telephone calls in one of two ways:

• By placing a collect call (no account is needed, though restrictions may apply, and the recipient’s phone may need to be set up to receive such calls); or
• A prepay account may be set up to place calls or recharged by calling 800-729-8355 or go to www.paytel.com.  In addition, the inmate may recharge their account from their commissary funds.

Is this a private jail? Are you a division of the Hanover Sheriff's Office?

No, the jail is a local government facility operated separately from the Sheriff's Office. For more information about the jail, please click here.

I am interested in becoming a Jail Officer. How and where do I apply?

Applications are accepted only during active hiring periods.  Please note that we no longer accept paper applications, and will only be processed through the Hanover County Jobs website. 

For more information on the Jail’s hiring process, please click here.

For a listing of all current County vacancies, please click here.