Water Disinfection & Fluoride

Please note that water distributed in the Hanover Suburban Service Area is disinfected with chloramines. The Suburban Service Area is the crescent shaped area north of the Chickahominy River, generally between and along Route 1 to the east and Creighton Road to the east, including Mechanicsville, the Town of Ashland, the Doswell area, and the Route 33 area adjacent to Henrico County.

Home dialysis patients and other special needs customers should discuss this fact with their physicians. Customers with fish tanks should also take the necessary precautions to assure the health of their fish.

Hanover County Department of Public Utilities also adds fluoride to water distributed in the Suburban Service Area. The Hanover County Health Department recommends that fluoride supplements not be regularly consumed by residents receiving water from this system.

Water from the rural system wells is treated with free chlorine and there is no fluoride added. These systems include Georgetown, Dianne Ridge, Oak Hill Estates, Strawhorn, Sinclair Manor, Hanover Wayside and Taylor House.

For more information, please contact Customer Service at (804) 365-6024.